State Farm® Insurance Agent Caley Baillio

"Increible muy buen cervisio , exelente personal"

"Excellent customer services. Ashlee was very helpful with helping me going through my car and my renter policies. She helped me with getting more discounts on my car policy. She also worked with my apartment complex management to make the submission of the renters policy go smoothly."

"Recibí un excelente trato y atención de Gabriela Lee, quien forma parte del staff, desde la cotización de mi póliza de auto y durante el proceso de contratación nos dio una muestra de profesionalismo que nos hizo sentir parte de una familia.
Gracias a Caley Baillio y su grupo de agentes de State Farm Insurance."

"I had a great experience with Gabriela Lee she assisted me with understanding the policy and she took her time until she explained everything in detail for me! She is calm and knowledgeable!"

"If I could leave more than 5 stars I would. Gaby was so helpful in shopping for insurance, I truly felt like she had our best interest at heart. I got lots of quotes from different companies and she took the time to explain the differences to me. We set a time to start my home and auto insurance in the future but what I really love is that she got me started with a life insurance that fit our budget and takes care of my final expenses. Everyone else told me I was “ineligible” for life insurance.

I recommend Caley Baillio Insurance Agency!"

"I have been a client of Caley Baillio’s office for about a year and a half and I am extremely satisfied with all of the services. An agent is always available to answer questions and to add or make changes to the policy. I really appreciate Ashley reaching out to me to review my coverage. She was very friendly and super attentive and helped me save on my renewal. I shopped around to find the best value with excellent coverage and this is definitely it."

"Great people. Ashlee and everyone there have always been quick to respond and provide good service."

"I switched over from Progressive to State Farm because this office was so real and friendly and understanding. Having a text access makes a huge difference when I had questions about changing my coverage. After getting in an accident and having so much difficulty with my prior insurance I was so happy to move forward with a company and a local office where I knew their names and I was able to speak to them and not a robot or automated system. I recommend them to anybody."

"Our experience with Caley Baillio State Farm was extremely disappointing, and I would not recommend this agency to a business seeking commercial liability insurance.

State Farm originally approached us about insuring our handyman business. Before the policy was written, we provided detailed financial information and a complete list of the services we perform. We were fully transparent about our operations, including the fact that we perform pressure washing. We relied on the agency to review this information and confirm that State Farm could properly insure our business.

After going through underwriting, canceling our existing coverage, and spending considerable time transferring the policy, State Farm issued the policy and we began paying the required premium. Approximately five weeks later, the agency asked whether we performed pressure washing—even though it had been disclosed on the information we originally provided. We were then told State Farm could no longer insure us.

As a result, we had to start the entire process over again: find another insurance company, provide all our business information again, complete another underwriting process, and spend hours shopping for replacement liability coverage. This could have been avoided if proper due diligence had been completed before the State Farm policy was issued.

Approximately six months later, State Farm audited the short period in which we were insured. During the audit, we were told that all payroll had to be classified under a carpenter classification, including the owners and office employees who perform no carpentry or fieldwork. Because the audit happened to include one of our busiest payroll months, the final charge was approximately double our normal monthly premium.

We disputed the classification and the additional charge, but our concerns were not resolved, and the bill was ultimately sent to collections.

My greatest frustration is that we provided the agency with the information it requested and clearly disclosed the work our company performs. In my opinion, the agency did not adequately review that information before issuing the policy, leaving our business to deal with the time, expense, stress, and disruption that followed.

Based on our experience, I would not recommend this agency for commercial liability insurance. Business owners should carefully confirm—in writing—that every service they provide is covered and that office and ownership payroll will be classified appropriately before accepting a policy."

"Derron, Angie, and the whole team are the best!! Been with them for several years now and the team has always been a breeze to work with, even when I'm the difficult one to get in touch with, they persist ;)"

"Servicio excepcional de parte de Gabriela"

"Five Stars all they way 🌟🌟🌟🌟🌟"

"Such a kind and friendly office. Anytime I need some info or have a question the staff is always so friendly and quick to respond. Rates are excellent as well. Knowing that there is always someone I can call when I have an issue or have questions….. Priceless!"

"Ashley was very helpful and professional. I was very happy with her assistance. 9/2/2026"

"Gabriela was amazing! Thank you for your assistance and helping me add on to my current auto insurance policy. Thank you for answering my questions in detail and also offering ways to maximize my savings potential by bundling."

"Gabby was exceptional and so helpful. I look forward to working with her in the future!"

"Caley Bailio's office staff are amazing. Thank you ladies for always being so helpful and professional"

"We have been clients at Caley Baillio StateFarm office for the last 4 years. We were contacted by Ashley to assist with our renewal. Ashley was a tremendous help, professional, polite and extremely helpful. Thank you Ashley!"

"Ashlee was so helpful with the renewal of my policies! She was quick to respond and answer all my questions! She made the process very easy."

"Angie and State Farm have taken great care of me for a long time, and this year has been no different. It’s always a great feeling when your insurance company finds ways to put money back in your pocket and help with everyday expenses. Angie has always been helpful, dependable, and great to work with. I truly appreciate the excellent service and everything State Farm continues to do for its customers. Thank you, Angie and State Farm, for continuing to take care of me year after year!"

"I’ve been very well taken care of through the years by all these wonderful people. Thank you!"

"The staff is very professional, always kind, and super helpful."

"Great service"

"Gabby did a great job helping me work through all the changes with our vehicle policy and adding our teen. We broke everything down and came up with the best solution. Thanks again!"

"Great service! Thank Gabriella for your great support."