State Farm® Insurance Agent Caley Baillio
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeff Schaefer
October 9, 2026
"Miranda was fast and very efficient! 5 stars."
Thelma Mitchell
October 7, 2026
"I just switched over to the Baillio office. Miranda and Ashlee were really great in helping me get my price down. I will recommend the Baillio agency to all of my family and friends!"
"Thank you, Thelma! I'm happy to hear that Miranda and Ashlee were able to assist you in lowering your costs. Your recommendation means a lot to us. We're glad to have you with us. Let us know if we can help with anything else!"
LetsDoThis
October 7, 2026
"The staff is amazing!!! They did a great job educating me about my car insurance and making sure I got everything I needed. Miranda was very personable and even followed up with me days later to check in and make sure I was doing okay."
"Thank you! I'm happy to hear that our team was able to help you with your insurance needs. Miranda is indeed wonderful, and I'm glad she made sure you felt supported throughout the process. We're always here if you need anything else!"
Erica Phillips
October 5, 2026
"I called today to add my new car onto my existing auto insurance and spoke with Miranda She had the most pleasant customer service Voice I have heard in a very long time. She was very helpful very accommodating and exceptionally cheerful; whoever hired that girl did a great job! … she even upsold me on safe drive
Thank you for making that call so easy today.
Very happy & satisfied customer. Erica @ On The Rox"
"Erica, I'm really glad to hear that Miranda made your experience so positive and seamless. It's wonderful to know she was able to assist you with adding your new car and even introduce you to safe drive. We appreciate your kind words and are happy to have you as a satisfied customer!"
Taylor White
October 1, 2026
"Miranda and Ashlee were amazing with helping me pick the right life insurance. They answered every question I had. I will definitely be sending my loved ones their way."
"Thank you, Taylor! I'm really happy to hear that Miranda and Ashlee were able to assist you with choosing the right insurance and answer all your questions. We appreciate your recommendation and look forward to helping your loved ones as well. Feel free to reach out if you need anything else!"
Garrett (Thanos)
September 30, 2026
"I get new trucks regularly and own a motorcycle. Miranda with Caley Baillio Agency(State Farm) always has the answer. She's a professional in her field and a subject matter expert. She always has the answer and provides explanation to her recommendations as well as to any questions you may have. She may not show up if you clap your hands and say "Like a good neighbor State Farm ............", instead you'll be clapping because you made the right choice and called Miranda with State Farm."
"Garrett, thank you for taking the time to leave us a review! I'm really happy to hear that Miranda has been able to assist you with your trucks and motorcycle needs. It's great to know she's providing the expertise and explanations you find helpful. We're glad you chose us, and we're here if you need anything else!"
Bernardo
September 24, 2026
"Increible muy buen cervisio , exelente personal"
"¡Gracias por tu reseña, Bernardo! Me alegra saber que estás satisfecho con nuestro servicio y equipo. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Thao Minh Truong
September 24, 2026
"Excellent customer services. Ashlee was very helpful with helping me going through my car and my renter policies. She helped me with getting more discounts on my car policy. She also worked with my apartment complex management to make the submission of the renters policy go smoothly."
"Thank you, Thao Minh Truong! I'm happy to hear that Ashlee was able to assist you with your policies and even help you find additional discounts. It's great to know that she made the process with your apartment complex management seamless. We're here if you need anything else!"
Patricio Carrasco
September 19, 2026
"Recibí un excelente trato y atención de Gabriela Lee, quien forma parte del staff, desde la cotización de mi póliza de auto y durante el proceso de contratación nos dio una muestra de profesionalismo que nos hizo sentir parte de una familia.
Gracias a Caley Baillio y su grupo de agentes de State Farm Insurance."
Stephanie Hoffart
September 19, 2026
"I had a great experience with Gabriela Lee she assisted me with understanding the policy and she took her time until she explained everything in detail for me! She is calm and knowledgeable!"
"Thank you, Stephanie! I'm happy to hear that Gabriela was able to help you understand your policy in detail. We take pride in having a team that's both calm and knowledgeable. Let us know if we can help with anything else!"
Lorena Guevara
September 19, 2026
"If I could leave more than 5 stars I would. Gaby was so helpful in shopping for insurance, I truly felt like she had our best interest at heart. I got lots of quotes from different companies and she took the time to explain the differences to me. We set a time to start my home and auto insurance in the future but what I really love is that she got me started with a life insurance that fit our budget and takes care of my final expenses. Everyone else told me I was “ineligible” for life insurance.
I recommend Caley Baillio Insurance Agency!"
Brenda Gueta
September 18, 2026
"I have been a client of Caley Baillio’s office for about a year and a half and I am extremely satisfied with all of the services. An agent is always available to answer questions and to add or make changes to the policy. I really appreciate Ashley reaching out to me to review my coverage. She was very friendly and super attentive and helped me save on my renewal. I shopped around to find the best value with excellent coverage and this is definitely it."
"Thank you, Brenda! I'm happy to hear you're satisfied with our services and that Ashley was able to assist you with your coverage review. It's great to know you found the best value with us. We're always here to help if you need anything else!"
bike4sail
September 18, 2026
"Great people. Ashlee and everyone there have always been quick to respond and provide good service."
"Thank you for your review. I'm happy to hear that Ashlee and the team have been quick to respond and provide you with good service. We appreciate your support!"
Kat Vaughn
September 18, 2026
"I switched over from Progressive to State Farm because this office was so real and friendly and understanding. Having a text access makes a huge difference when I had questions about changing my coverage. After getting in an accident and having so much difficulty with my prior insurance I was so happy to move forward with a company and a local office where I knew their names and I was able to speak to them and not a robot or automated system. I recommend them to anybody."
"Kat, thank you for taking the time to leave us a review! I'm glad to hear that our office's personal touch and text accessibility made a difference for you. It's important to us that you feel supported and connected, especially during challenging times like an accident. We appreciate your recommendation and are happy to have you with us. Feel free to reach out if you need anything else!"
Terre Albert
September 18, 2026
"Our experience with Caley Baillio State Farm was extremely disappointing, and I would not recommend this agency to a business seeking commercial liability insurance.
State Farm originally approached us about insuring our handyman business. Before the policy was written, we provided detailed financial information and a complete list of the services we perform. We were fully transparent about our operations, including the fact that we perform pressure washing. We relied on the agency to review this information and confirm that State Farm could properly insure our business.
After going through underwriting, canceling our existing coverage, and spending considerable time transferring the policy, State Farm issued the policy and we began paying the required premium. Approximately five weeks later, the agency asked whether we performed pressure washing—even though it had been disclosed on the information we originally provided. We were then told State Farm could no longer insure us.
As a result, we had to start the entire process over again: find another insurance company, provide all our business information again, complete another underwriting process, and spend hours shopping for replacement liability coverage. This could have been avoided if proper due diligence had been completed before the State Farm policy was issued.
Approximately six months later, State Farm audited the short period in which we were insured. During the audit, we were told that all payroll had to be classified under a carpenter classification, including the owners and office employees who perform no carpentry or fieldwork. Because the audit happened to include one of our busiest payroll months, the final charge was approximately double our normal monthly premium.
We disputed the classification and the additional charge, but our concerns were not resolved, and the bill was ultimately sent to collections.
My greatest frustration is that we provided the agency with the information it requested and clearly disclosed the work our company performs. In my opinion, the agency did not adequately review that information before issuing the policy, leaving our business to deal with the time, expense, stress, and disruption that followed.
Based on our experience, I would not recommend this agency for commercial liability insurance. Business owners should carefully confirm—in writing—that every service they provide is covered and that office and ownership payroll will be classified appropriately before accepting a policy."
Sumit Dalwadi
September 9, 2026
"Derron, Angie, and the whole team are the best!! Been with them for several years now and the team has always been a breeze to work with, even when I'm the difficult one to get in touch with, they persist ;)"
"Sumit, thank you for taking the time to leave us a review! I'm really happy to hear that Derron, Angela, and the rest of the team have made your experience with us so positive over the years. We appreciate your continued support and are always here to help, even when it's tricky to connect. Let us know if we can help with anything else!"
Maria Guevara
September 8, 2026
"Servicio excepcional de parte de Gabriela"
"¡Gracias por tu reseña, Maria! Me alegra saber que Gabriela te brindó un servicio excepcional. Estamos aquí para asegurarnos de que tengas la mejor experiencia posible. No dudes en contactarnos si necesitas algo más."
merl
September 8, 2026
"Five Stars all they way 🌟🌟🌟🌟🌟"
"Merl, thank you for the 5 stars! I'm happy to know you had such a positive experience with our office. We're always here if you need anything else!"
Shana Dixon
September 4, 2026
"Such a kind and friendly office. Anytime I need some info or have a question the staff is always so friendly and quick to respond. Rates are excellent as well. Knowing that there is always someone I can call when I have an issue or have questions….. Priceless!"
"Thank you, Shana! I'm happy to hear that you find our office kind and friendly. It's great to know that our team is always quick to respond to your questions and that you're pleased with our rates. We're here whenever you need us. Feel free to reach out if you need anything else!"
Linda Fullerton
September 2, 2026
"Ashley was very helpful and professional. I was very happy with her assistance. 9/2/2026"
"Linda, I'm glad to hear that Ashley provided you with the assistance you needed. We appreciate your feedback and are here if you need anything else!"
Jerri Grinstead
September 2, 2026
"Gabriela was amazing! Thank you for your assistance and helping me add on to my current auto insurance policy. Thank you for answering my questions in detail and also offering ways to maximize my savings potential by bundling."
"Thank you, Jerri! I'm glad Gabriela was able to assist you with your auto insurance policy and provide detailed answers to your questions. It's great to hear that she could help you find ways to maximize your savings through bundling. We're always here if you need anything else!"
Fallon Hoffman
September 2, 2026
"Gabby was exceptional and so helpful. I look forward to working with her in the future!"
"Fallon, thank you for taking the time to leave us a review! I'm glad to hear that Gabby was able to provide such helpful service. We look forward to continuing to assist you. Feel free to reach out if you need anything else!"
Lorena Bollier
August 28, 2026
"Caley Bailio's office staff are amazing. Thank you ladies for always being so helpful and professional"
"Thank you, Lorena! I'm happy to hear that our team has been helpful and professional. We appreciate your kind words and support. Let us know if we can help with anything else!"
David Baker
August 27, 2026
"We have been clients at Caley Baillio StateFarm office for the last 4 years. We were contacted by Ashley to assist with our renewal. Ashley was a tremendous help, professional, polite and extremely helpful. Thank you Ashley!"
"Thank you, David! I'm happy to hear that Ashlee was able to assist you with your renewal and provide such professional and helpful service. We appreciate your loyalty over the past four years. Let us know if we can help with anything else!"
misti sak
August 26, 2026
"Ashlee was so helpful with the renewal of my policies! She was quick to respond and answer all my questions! She made the process very easy."
"Thank you, Misti! I'm happy to hear that Ashlee made your policy renewal process smooth and easy. We always aim to provide quick and helpful service. We're always here if you need anything else!"