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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sumit Dalwadi

Sumit Dalwadi

September 9, 2026

5  out of  5
rating by Sumit Dalwadi
"Derron, Angie, and the whole team are the best!! Been with them for several years now and the team has always been a breeze to work with, even when I'm the difficult one to get in touch with, they persist ;)"
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Maria Guevara

September 8, 2026

5  out of  5
rating by Maria Guevara
"Servicio excepcional de parte de Gabriela"
We responded:
"¡Gracias por tu reseña, Maria! Me alegra saber que Gabriela te brindó un servicio excepcional. Estamos aquí para asegurarnos de que tengas la mejor experiencia posible. No dudes en contactarnos si necesitas algo más."
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merl

September 8, 2026

5  out of  5
rating by merl
"Five Stars all they way 🌟🌟🌟🌟🌟"
We responded:
"Merl, thank you for the 5 stars! I'm happy to know you had such a positive experience with our office. We're always here if you need anything else!"
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Shana Dixon

September 4, 2026

5  out of  5
rating by Shana Dixon
"Such a kind and friendly office. Anytime I need some info or have a question the staff is always so friendly and quick to respond. Rates are excellent as well. Knowing that there is always someone I can call when I have an issue or have questions….. Priceless!"
We responded:
"Thank you, Shana! I'm happy to hear that you find our office kind and friendly. It's great to know that our team is always quick to respond to your questions and that you're pleased with our rates. We're here whenever you need us. Feel free to reach out if you need anything else!"
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Linda Fullerton

September 2, 2026

5  out of  5
rating by Linda Fullerton
"Ashley was very helpful and professional. I was very happy with her assistance. 9/2/2026"
We responded:
"Linda, I'm glad to hear that Ashley provided you with the assistance you needed. We appreciate your feedback and are here if you need anything else!"
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Jerri Grinstead

September 2, 2026

5  out of  5
rating by Jerri Grinstead
"Gabriela was amazing! Thank you for your assistance and helping me add on to my current auto insurance policy. Thank you for answering my questions in detail and also offering ways to maximize my savings potential by bundling."
We responded:
"Thank you, Jerri! I'm glad Gabriela was able to assist you with your auto insurance policy and provide detailed answers to your questions. It's great to hear that she could help you find ways to maximize your savings through bundling. We're always here if you need anything else!"
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Fallon Hoffman

September 2, 2026

5  out of  5
rating by Fallon Hoffman
"Gabby was exceptional and so helpful. I look forward to working with her in the future!"
We responded:
"Fallon, thank you for taking the time to leave us a review! I'm glad to hear that Gabby was able to provide such helpful service. We look forward to continuing to assist you. Feel free to reach out if you need anything else!"
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Lorena Bollier

August 28, 2026

5  out of  5
rating by Lorena Bollier
"Caley Bailio's office staff are amazing. Thank you ladies for always being so helpful and professional"
We responded:
"Thank you, Lorena! I'm happy to hear that our team has been helpful and professional. We appreciate your kind words and support. Let us know if we can help with anything else!"
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David Baker

August 27, 2026

5  out of  5
rating by David Baker
"We have been clients at Caley Baillio StateFarm office for the last 4 years. We were contacted by Ashley to assist with our renewal. Ashley was a tremendous help, professional, polite and extremely helpful. Thank you Ashley!"
We responded:
"Thank you, David! I'm happy to hear that Ashlee was able to assist you with your renewal and provide such professional and helpful service. We appreciate your loyalty over the past four years. Let us know if we can help with anything else!"
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misti sak

August 26, 2026

5  out of  5
rating by misti sak
"Ashlee was so helpful with the renewal of my policies! She was quick to respond and answer all my questions! She made the process very easy."
We responded:
"Thank you, Misti! I'm happy to hear that Ashlee made your policy renewal process smooth and easy. We always aim to provide quick and helpful service. We're always here if you need anything else!"
Profile photo of Michael Bloom

Michael Bloom

August 25, 2026

5  out of  5
rating by Michael Bloom
"Angie and State Farm have taken great care of me for a long time, and this year has been no different. It’s always a great feeling when your insurance company finds ways to put money back in your pocket and help with everyday expenses. Angie has always been helpful, dependable, and great to work with. I truly appreciate the excellent service and everything State Farm continues to do for its customers. Thank you, Angie and State Farm, for continuing to take care of me year after year!"
We responded:
"Thank you, Michael, for sharing your experience! I'm happy to know that Angie was able to assist you efficiently with the paperwork. Your satisfaction is important to us, and we're grateful for your business with our office and team. If you have any more questions, please feel free to reach out."
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Lisa Young

August 19, 2026

5  out of  5
rating by Lisa Young
"I’ve been very well taken care of through the years by all these wonderful people. Thank you!"
We responded:
"Lisa, thank you for taking the time to leave us a review! I'm happy to hear that you've felt well taken care of by our team over the years. We appreciate your support!"
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Deborah Murray

August 19, 2026

5  out of  5
rating by Deborah Murray
"The staff is very professional, always kind, and super helpful."
We responded:
"Deborah, thank you for taking the time to leave us a review! I'm happy to hear that you find our staff professional, kind, and helpful. We strive to provide the best service possible. Let us know if we can help with anything else!"
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fer salinas

August 17, 2026

5  out of  5
rating by fer salinas
"Great service"
We responded:
"We love hearing that you received wonderful service, Fer Salinas. Thank you for sharing your feedback with us!"
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James Myatt

August 14, 2026

5  out of  5
rating by James Myatt
"Gabby did a great job helping me work through all the changes with our vehicle policy and adding our teen. We broke everything down and came up with the best solution. Thanks again!"
We responded:
"James, we appreciate you taking the time to let us know how we're doing! It's fantastic knowing our team has been able to assist you effectively, even with non-standard requests. Angie is a valuable member of our team, and we're glad she could provide you with the extra help you needed. Thank you for choosing us, and we look forward to continuing to provide you with the customer service and insurance coverage you deserve! - Caley Baillio - State Farm Insurance Agent, Tomball, TX"
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Honorio Ledezma

August 11, 2026

5  out of  5
rating by Honorio Ledezma
"Great service! Thank Gabriella for your great support."
We responded:
"Honorio, I'm happy to hear that Gabriella provided you with great support. We appreciate your feedback and are glad to have you with us. Let us know if we can help with anything else!"
Profile photo of Barbara Williams

Barbara Williams

August 7, 2026

5  out of  5
rating by Barbara Williams
"Gabriela is the most wonderful lady to work with on me insurance policies. She is so knowledgeable, kind, persistent, determined to do it right & please the customer as well. Gaby has such a lovely personality & she is a real asset to Caley. I thank her & wish her well in all she does.
I appreciate her so very much."
We responded:
"Thank you, Barbara! I'm so happy to hear about your positive experience with Gabriela. She truly is a valuable part of our team, and it's great to know she made such a positive impact on your insurance needs. We appreciate your kind words and support. Let us know if we can help with anything else!"
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Valerie brd

August 6, 2026

5  out of  5
rating by Valerie brd
"Friendly, informative customer service."
We responded:
"Hey, Valerie! Providing clear, welcoming guidance whenever you inquire about your auto and homeowners policies is what we aim for every single day. Thank you so much for taking a moment to leave your feedback for our team!"
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Carole Proctor

August 3, 2026

4  out of  5
rating by Carole Proctor
"My visit with Ashlee last week was handled with friendly professional service. All my questions were answered and my business taken care of on the spot. Everyone in the agency has always been very helpful."
We responded:
"Thank you for your review, Carole! I'm happy to hear that Ashlee provided you with friendly and professional service and that your questions were answered promptly. We strive to be helpful and efficient for all our customers. Let us know if we can help with anything else!"
Profile photo of Richard Player

Richard Player

August 1, 2026

5  out of  5
rating by Richard Player
"My shop got broke into and 4 dirt bikes were stolen! The Cops were no help and the adjuster didnt want to help either!! But Ashley put her Super Girl suit on and argued our case and got us enough money to pay the bikes off and fix my shop!!She is the epitamie of what an Insurance agent should be and do!! I have been with State farm for over 35 years , and my hole Family is with them to !!Because of Ashley I will be staying with Caley Baillio State Farm Agency !!! Thank You so much Ashley dont hang your Super Girl suit up. Im sure somebody else will need your Help!!!"
We responded:
"Thank you, Richard, for sharing your experience! I'm really happy to hear that Ashley was able to step in and make a difference for you during such a tough time. It's great to know that her dedication helped resolve the situation and reinforced your trust in our office. We truly appreciate your loyalty over the years. Don't hesitate to reach out if you need anything else!"
Profile photo of Greg Gonzales

Greg Gonzales

July 27, 2026

5  out of  5
rating by Greg Gonzales
"I recently called the office on two different occasions, each time Gabby provided outstanding customer service and promptly resolved my issues. Thanks"
We responded:
"Greg, thank you for taking the time to leave us a review! I'm happy to hear that Gabriela was able to provide you with outstanding service and resolve your issues promptly. We're here to make things as smooth as possible for you. Let us know if we can help with anything else!"
Profile photo of MO Owens

MO Owens

July 16, 2026

5  out of  5
rating by MO Owens
"This team is amazing! I reached out to the office today with several questions regarding the Cash-Back Dividend Program, and Ashlee provided an exceptional customer service experience. She was incredibly knowledgeable, answered each of my questions thoroughly, and made sure I fully understood all the information I needed. Ashlee was professional, courteous, and genuinely kind. Her willingness to take the time to ensure my questions were answered made the entire experience both pleasant and reassuring.

Thank you, Ashlee, for your dedication and outstanding customer service!"
We responded:
"MO Owens, thank you for taking the time to leave us a review! I'm really happy to hear that Ashlee provided you with such a positive experience. We take pride in making sure our customers feel informed and supported, and it's great to know Ashlee's dedication made a difference for you. We're always here to help if you have any more questions!"
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Rosalba Melgar

July 13, 2026

5  out of  5
rating by Rosalba Melgar
"Me siento muy contenta con Srita GABRIELA, con el Trabajo q hace es excelente eficaz , rapido me resuelve mis inquietudes gracias!"
We responded:
"¡Gracias por tu reseña, Rosalba! Me alegra saber que Gabriela ha podido ayudarte de manera rápida y eficaz. Estamos aquí para asegurarnos de que siempre te sientas bien atendida. No dudes en contactarnos si necesitas algo más."
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Erica Barlow

July 2, 2026

5  out of  5
rating by Erica Barlow
"Since I’ ve been with the company I have been very happy with the service that I have received. Every agent has been professional friendly & always helpful. Ashlee always goes over & beyond when I call to make sure my needs are met. I’m grateful for the choice of allowing State Farm to insure my belongings. Thanks guys!!!"
We responded:
"Erica, thank you for taking the time to leave us a review! I'm glad to hear that you've been happy with our service and that our team, especially Ashlee, has been able to assist you so well. We're grateful to have the opportunity to insure your belongings. We appreciate your support!"
Profile photo of Heather Powell

Heather Powell

July 1, 2026

5  out of  5
rating by Heather Powell
"I had another great experience with State Farm today, Gaby helped me with getting a new quote for my car insurance. She saved me money and combined it with my renters insurance. She was very quick in getting me a quote and took care of all my concerns."
We responded:
"Thank you, Heather! I'm happy to hear that Ashlee was able to assist you with transitioning your policies smoothly. Our team takes pride in being helpful and friendly. If you need anything else, feel free to reach out!"