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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erica Barlow

Erica Barlow

July 2, 2026

5  out of  5
rating by Erica Barlow
"Since I’ ve been with the company I have been very happy with the service that I have received. Every agent has been professional friendly & always helpful. Ashlee always goes over & beyond when I call to make sure my needs are met. I’m grateful for the choice of allowing State Farm to insure my belongings. Thanks guys!!!"
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Heather Powell

July 1, 2026

5  out of  5
rating by Heather Powell
"I had another great experience with State Farm today, Gaby helped me with getting a new quote for my car insurance. She saved me money and combined it with my renters insurance. She was very quick in getting me a quote and took care of all my concerns."
We responded:
"Thank you, Heather! I'm happy to hear that Ashlee was able to assist you with transitioning your policies smoothly. Our team takes pride in being helpful and friendly. If you need anything else, feel free to reach out!"
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Bryn Joe

July 1, 2026

5  out of  5
rating by Bryn Joe
"Like to say how great this firm is and it’s amazing how they helped me so quick and sending me a thank you card means a lot I never had anything like that happened to me before!"
We responded:
"Thank you, Bryn! I'm really happy to hear that you had such a positive experience with our office. It's wonderful to know that our quick assistance and thank you card made a difference for you. We're here for you, so feel free to reach out if you need anything else!"
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mike rollins

June 29, 2026

5  out of  5
rating by mike rollins
"Caley Baillio State Farm in Tomball, Texas, has some truly awesome people. Angie and Ashley are just two of them, and they’ve really helped me out lately.” It gives credit to the whole team while highlighting those who made a difference! Angie has really helped me out with a claim that I have and I really appreciate that and the whole team."
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Heather Penney

June 27, 2026

5  out of  5
rating by Heather Penney
"Chad has been very attentive and professional.
Thank you Chad"
We responded:
"Heather, thank you for taking the time to leave us a review! I'm happy to hear that Chad was attentive and professional in assisting you. We appreciate your feedback and support. Let us know if we can help with anything else!"
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patricia mapula

June 20, 2026

5  out of  5
rating by patricia mapula
"We receive great customer service. Our agent Gabriela Lee is very knowledgeable on every of the processes, she is very good with customer service"
We responded:
"Thank you, Patricia! I'm happy to hear that you received great customer service from Gabriela. Her knowledge and dedication to helping our customers are truly appreciated. We're here for you, so feel free to reach out if you need anything else!"
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Angela Brown

June 17, 2026

5  out of  5
rating by Angela Brown
"Their team has always gone above and beyond for us!"
We responded:
"Angela, thank you for taking the time to leave us a review! I'm happy to hear that our team has been able to go above and beyond for you. We truly appreciate your support and are here if you need anything else!"
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Matt Akers

June 11, 2026

5  out of  5
rating by Matt Akers
"The State Farm team in Tomball is great! Always prompt and eager to help when I need them. Gaby is the best"
We responded:
"Matt, thank you for taking the time to leave us a review! I'm happy to hear that our team in Tomball has been prompt and helpful for you. Gaby is indeed fantastic, and I'll make sure to pass along your kind words to her. We're always here if you need anything else!"
Profile photo of Philip Lackey

Philip Lackey

June 10, 2026

5  out of  5
rating by Philip Lackey
"Karen and Art have been amazing! Excellent service and prompt responses and outstanding teamwork! Couldn’t ask for a better team"
We responded:
"Philip, thank you for taking the time to leave us a review! I'm so happy to hear that Karen and Art provided you with excellent service and prompt responses. We strive to work as a team to ensure our customers have the best experience possible. We're always here if you need anything else!"
Profile photo of Kendra Jones

Kendra Jones

June 5, 2026

5  out of  5
rating by Kendra Jones
"They're always on top of things and they do things quickly and efficiently.

I was able to get a copy of my ID card by email with my married name on it in just minutes just so it matched the name on my driver's license since it can take up to 24 hours for it to show on the app.

I would recommend just this one State Farm location to anyone and everyone who works there is awesome, but I'd like to give a special thanks to Ashlee. Thank you so much for assisting me just this morning."
We responded:
"Kendra, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist you quickly and efficiently with your ID card update. Ashlee will be thrilled to know she made a positive impact on your experience. We appreciate your recommendation and are here to help whenever you need us. Don't hesitate to reach out if you need anything else!"
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Saul Cortez

June 4, 2026

5  out of  5
rating by Saul Cortez
"Caley and her team are awesome"
We responded:
"Thank you, Saul! I'm happy to hear that you think our team is awesome. We strive to provide the best service possible. Let us know if we can help with anything else!"
Profile photo of MaryJane Mokos

MaryJane Mokos

June 4, 2026

5  out of  5
rating by MaryJane Mokos
"A very kind office staff, friendly and generous with their time to assist you in all your insurance needs. Auto and life insurance, with good rates, and so convenient to visit for any of your insurance concerns on Main St., Tomball, Texas, close to HEB. Also, to mention just a few names, kind and helpful agents, Chad, Karen, Gabby, and the office manager too. A good place to visit when you need a friend to sit and chat about your insurance needs. 10 Stars to all and the owner director of the office right on site. Thank you ❤️ 😊 for being my good neighbor. MaryJane Mokos 6-3-26 with full auto coverages and happy. 🛺 :)"
We responded:
"Hey, MaryJane! Thank you so much for your thoughtful review and for trusting us with your car and life insurance needs. It means a lot to hear that our office has been a welcoming place where you feel comfortable getting answers and support. Chad, Karen, Gabby, our office manager, and the entire team truly appreciate your kind words. We’re grateful for your continued support and are so happy to be part of your journey."
Profile photo of Keith Thomas

Keith Thomas

June 3, 2026

5  out of  5
rating by Keith Thomas
"Karen was great and had amazing customer service!"
We responded:
"Keith, thank you for taking the time to leave us a review! I'm happy to hear that Karen provided you with amazing customer service. We always aim to make sure our customers have a great experience. Feel free to reach out if you need anything else!"
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Andrew Hernandez

May 28, 2026

5  out of  5
rating by Andrew Hernandez
"Gabriela is such a great help, always patient and is very thorough when explaining everything, highly recommend this agency!"
We responded:
"Thank you, Andrew! I'm happy to hear that Gabriela has been so helpful and thorough in assisting you. We strive to provide clear and patient service to everyone who walks through our doors. We appreciate your recommendation and support!"
Profile photo of Lynette Coutinho

Lynette Coutinho

May 26, 2026

5  out of  5
rating by Lynette Coutinho
"Always a pleasure working with Gabriela! She responds quickly to calls/emails and has resolved any issues in a timely manner."
We responded:
"Thank you, Lynette! I'm happy to hear that Gabriela has been able to assist you promptly and effectively. We strive to provide excellent service, and it's great to know we're meeting your expectations. Let us know if we can help with anything else!"
Profile photo of Shamus Duffy

Shamus Duffy

May 20, 2026

5  out of  5
rating by Shamus Duffy
"Derron was awesome about helping me figure out which policy was best for my circumstances."
We responded:
"Hey Shamus, thank you for the review! I'm happy to hear that Derron was able to assist you in finding the right policy. We're committed to providing personalized support to everyone who walks through our doors. Don't hesitate to reach out if you need anything!"
Profile photo of Cheryl Littlefield

Cheryl Littlefield

May 14, 2026

5  out of  5
rating by Cheryl Littlefield
"Karen did a good job getting me the information I needed for my
auto insurance libality insurance cards."
We responded:
"Thank you, Cheryl! I'm happy Karen was able to assist you with the information you needed for your insurance cards. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Lawrence Weber

Lawrence Weber

May 13, 2026

5  out of  5
rating by Lawrence Weber
"Ashlee was very helpful today, updating my auto insurance."
We responded:
"Thank you for your feedback, Lawrence! I'm glad to hear that Ashlee was able to assist you with updating your insurance. We appreciate your trust in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Ruben Bazan

Ruben Bazan

May 12, 2026

5  out of  5
rating by Ruben Bazan
"Great staff always doing everything they can to solve your issues"
We responded:
"Thank you, Ruben! I'm happy to hear that our staff is meeting your needs and working hard to resolve any issues. We appreciate your feedback and are here whenever you need us!"
Profile photo of Dorothy Trivitt

Dorothy Trivitt

May 11, 2026

5  out of  5
rating by Dorothy Trivitt
"My husband and I are new to State Farm and we’ve had a great experience from start to finish. They’ve got our homeowners our motorcycle RV RV and our car and Karen not only has she sent cards to me welcoming Us to the State Farm family, but she was also very accommodating when we were setting up the on boarding call. We’ve had a lot of insurance companies in the past and we feel very honored that this State Farm office all of the employees especially karen have been so accommodating and so friendly."
We responded:
"Thank you, Dorothy, for sharing your wonderful experience! I'm so happy to hear that Karen and the team have made you feel welcome and supported. It's great to know that you and your husband feel honored to be part of our State Farm family. If you ever need anything or have questions, we're here to help!"
Profile photo of Hunter Watson

Hunter Watson

May 11, 2026

5  out of  5
rating by Hunter Watson
"I submitted a request to make a change to my renters insurance policy, and Gabriela was quick to respond to address my concerns. On top of her amazing support, she checked in on a few other account items to confirm everything was still good to go before hanging up. Job well done! Give her a call you wont regret it! :)"
We responded:
"Thank you, Hunter! I'm happy to hear that Gabriela provided you with such excellent support and took the time to ensure everything was in order with your account. We appreciate your kind words and recommendation. If you need anything else, feel free to reach out!"
Profile photo of Tye McGullion

Tye McGullion

May 8, 2026

5  out of  5
rating by Tye McGullion
"This office is great! I just recently got my first life insurance policy and the service was fantastic. Thank you for educating and guiding me to get the protection I needed!"
We responded:
"Thank you, Tye! I'm happy to hear that you had a fantastic experience with your first insurance policy. Our team is dedicated to providing the guidance and education you need to feel protected. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Zakaria Serrah

Zakaria Serrah

April 27, 2026

5  out of  5
rating by Zakaria Serrah
"She’s very responsive, very professional."
We responded:
"Thank you, Zakaria! I'm glad to hear you found our service responsive and professional. Your feedback is greatly appreciated. Let us know if there's anything else we can assist you with!"
Profile photo of Willie Turner

Willie Turner

April 16, 2026

5  out of  5
rating by Willie Turner
"Ashlee was awesome and helped me save money when I switched my insurance. Thank you for your help!"
We responded:
"Thank you, Willie! I'm glad to hear Ashlee was able to assist you and help you save money with your insurance switch. We appreciate your feedback and are always here to help with any future needs. Thanks for choosing us!"
Profile photo of juan carlos morgado

juan carlos morgado

April 9, 2026

5  out of  5
rating by juan carlos morgado
"Ashlee, was the person who spoke with me and, she is very nice and friendly."
We responded:
"Thank you for your review, Juan Carlos! I'm happy to hear that Ashlee made a positive impression with her friendly service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"